Find answers to common questions about using ROLDZ, buying and selling, posting listings, staying safe, managing your account and getting help when you need it.
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Browse the questions below to find useful information about ROLDZ. We have grouped the most common topics so you can quickly find what you are looking for.
ROLDZ is an African marketplace designed to help people discover products, services, property, vehicles, jobs and business opportunities across African markets.
ROLDZ brings different types of marketplace opportunities together, including vehicles, real estate, jobs, electronics, fashion, services and other products and opportunities.
Use the search area at the top of the website to enter what you are looking for. You can also browse marketplace categories and listings.
You can browse marketplace information without necessarily creating an account. Some features may require you to log in or register.
Use the contact or communication options provided with the relevant listing. Review the listing carefully before contacting the seller.
Read the complete listing carefully and check the photos, description, location, price and other available details. Ask questions when something is unclear.
For additional guidance, visit our Buyer Protection and Safety Tips pages.
Slow down and investigate before proceeding. Compare the offer with similar listings and ask questions about anything that does not make sense.
No. Never share passwords, verification codes, PINs or other sensitive account information with another person.
Use the + Post a Listing option on the ROLDZ website and follow the available listing instructions.
Use a clear and accurate title, provide useful information, describe the item or service honestly, and use clear and relevant photos where appropriate.
See our Posting Rules for more guidance.
No. Listings should contain accurate, useful information that helps buyers understand what is being offered.
Take a step back and do not allow pressure or urgency to replace careful checking. If the behaviour appears suspicious, consider reporting the concern to ROLDZ.
Check listings carefully, protect your account information, be cautious with payments, and avoid making decisions based only on pressure or urgency.
Read our Safety Tips for more information.
Keep passwords, verification codes, PINs, financial credentials and other sensitive account information private.
Be cautious about unusual urgency, suspicious payment requests, suspicious links, inconsistent identity information, offers that appear unusually good, pressure or threats.
Stop and take a moment before continuing. Do not allow another person to pressure you into a decision. If you believe there is a marketplace problem, you can report a concern .
If you encounter a suspicious listing, misleading information, inappropriate behaviour or another marketplace concern, use the ROLDZ reporting process.
Visit Report Abuse for guidance.
Provide the relevant details that can help ROLDZ understand and review the concern, including information about the listing or behaviour involved.
You can use the ROLDZ contact options available through the Contact Us page.
Visit the Safety Tips page and Buyer Protection page for additional guidance.
If you cannot find the answer you need, use the relevant ROLDZ support page and tell us what you need help with.
Learn simple habits that can help you buy, sell and communicate more safely on the marketplace.
Read Safety Tips →See something suspicious or concerning? Find out how to report a marketplace problem to ROLDZ.
Report a Concern →If your question is not answered here, contact the ROLDZ team through the Contact Us page.
Contact ROLDZ →Tell us what you need help with. The ROLDZ team is here to help you find the right information and continue your marketplace experience with confidence.
CONTACT ROLDZ →