{"id":13178,"date":"2026-08-19T03:34:12","date_gmt":"2026-08-19T03:34:12","guid":{"rendered":"https:\/\/roldz.com\/?page_id=13178"},"modified":"2026-08-19T03:49:32","modified_gmt":"2026-08-19T03:49:32","slug":"faqs","status":"publish","type":"page","link":"https:\/\/roldz.com\/fr\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13178\" class=\"elementor elementor-13178\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73ab05e e-flex e-con-boxed e-con e-parent\" data-id=\"73ab05e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48618a3 elementor-widget elementor-widget-html\" data-id=\"48618a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n\/* ============================================================\r\n   ROLDZ FAQ PAGE\r\n   COMPLETE CORRECTED VERSION\r\n   ============================================================ *\/\r\n\r\n.roldz-faq-page {\r\n    --roldz-navy: #082652;\r\n    --roldz-navy-dark: #061d40;\r\n    --roldz-blue: #1677f2;\r\n    --roldz-orange: #ff7000;\r\n    --roldz-green: #20b86b;\r\n    --roldz-yellow: #ffd400;\r\n    --roldz-purple: #7436e8;\r\n    --roldz-bg: #f5f7fb;\r\n    --roldz-text: #102846;\r\n    --roldz-muted: #68758a;\r\n    --roldz-border: #dfe4eb;\r\n\r\n    width: 100% !important;\r\n    max-width: 100% !important;\r\n    overflow: hidden !important;\r\n\r\n    background: var(--roldz-bg) !important;\r\n    color: var(--roldz-text) !important;\r\n\r\n    font-family: inherit !important;\r\n}\r\n\r\n.roldz-faq-page *,\r\n.roldz-faq-page *::before,\r\n.roldz-faq-page *::after {\r\n    box-sizing: border-box;\r\n}\r\n\r\n.roldz-faq-page h1,\r\n.roldz-faq-page h2,\r\n.roldz-faq-page h3,\r\n.roldz-faq-page p {\r\n    margin-top: 0;\r\n}\r\n\r\n.roldz-faq-page a {\r\n    text-decoration: none !important;\r\n}\r\n\r\n\/* ============================================================\r\n   CONTAINER\r\n   ============================================================ *\/\r\n\r\n.roldz-faq-container {\r\n    width: min(1120px, calc(100% - 40px));\r\n    margin-left: auto;\r\n    margin-right: auto;\r\n}\r\n\r\n\r\n\/* ============================================================\r\n   HERO\r\n   ============================================================ *\/\r\n\r\n.roldz-faq-hero {\r\n    position: relative !important;\r\n    overflow: hidden !important;\r\n\r\n    background:\r\n        radial-gradient(\r\n            circle at 82% 45%,\r\n            rgba(22,119,242,.28),\r\n            transparent 27%\r\n        ),\r\n        radial-gradient(\r\n            circle at 8% 90%,\r\n            rgba(255,112,0,.10),\r\n            transparent 24%\r\n        ),\r\n        linear-gradient(\r\n            135deg,\r\n            #061f47 0%,\r\n            #0a2d64 48%,\r\n            #124d98 100%\r\n        ) !important;\r\n\r\n    color: #ffffff !important;\r\n\r\n    padding: 72px 0 0 !important;\r\n}\r\n\r\n.roldz-faq-hero::before {\r\n    content: \"\" !important;\r\n\r\n    position: absolute !important;\r\n\r\n    width: 390px !important;\r\n    height: 390px !important;\r\n\r\n    right: -110px !important;\r\n    top: -190px !important;\r\n\r\n    border: 1px solid rgba(255,255,255,.08) !important;\r\n    border-radius: 50% !important;\r\n\r\n    background: transparent !important;\r\n}\r\n\r\n.roldz-faq-hero::after {\r\n    content: \"\" !important;\r\n\r\n    position: absolute !important;\r\n\r\n    width: 500px !important;\r\n    height: 500px !important;\r\n\r\n    right: 20px !important;\r\n    top: 60px !important;\r\n\r\n    border: 1px solid rgba(255,255,255,.06) !important;\r\n    border-radius: 50% !important;\r\n\r\n    background: transparent !important;\r\n}\r\n\r\n.roldz-faq-hero-inner {\r\n    position: relative !important;\r\n    z-index: 5 !important;\r\n\r\n    display: grid !important;\r\n\r\n    grid-template-columns:\r\n        minmax(0, 1.25fr)\r\n        minmax(330px, .75fr) !important;\r\n\r\n    gap: 50px !important;\r\n\r\n    align-items: center !important;\r\n\r\n    min-height: 500px !important;\r\n}\r\n\r\n\r\n\/* ============================================================\r\n   HERO BADGE\r\n   ============================================================ *\/\r\n\r\n.roldz-faq-badge {\r\n    display: inline-flex !important;\r\n\r\n    align-items: center !important;\r\n    gap: 9px !important;\r\n\r\n    padding: 10px 17px !important;\r\n\r\n    border: 1px solid #ffd400 !important;\r\n    border-radius: 30px !important;\r\n\r\n    background: transparent !important;\r\n\r\n    color: #ffffff !important;\r\n\r\n    font-size: 13px !important;\r\n    font-weight: 800 !important;\r\n\r\n    letter-spacing: .5px !important;\r\n    text-transform: uppercase !important;\r\n\r\n    margin-bottom: 25px !important;\r\n}\r\n\r\n.roldz-faq-badge span {\r\n    display: block !important;\r\n\r\n    width: 8px !important;\r\n    height: 8px !important;\r\n\r\n    min-width: 8px !important;\r\n\r\n    background: #ffd400 !important;\r\n\r\n    border-radius: 50% !important;\r\n}\r\n\r\n\r\n\/* ============================================================\r\n   HERO HEADING\r\n   IMPORTANT:\r\n   NO SPANS.\r\n   NO BACKGROUNDS.\r\n   FORCED TEXT COLORS.\r\n   ============================================================ *\/\r\n\r\n.roldz-faq-title {\r\n    display: block !important;\r\n\r\n    margin: 0 0 24px 0 !important;\r\n    padding: 0 !important;\r\n\r\n    background: transparent !important;\r\n\r\n    font-family: inherit !important;\r\n\r\n    font-size: clamp(52px, 6vw, 82px) !important;\r\n\r\n    line-height: .94 !important;\r\n\r\n    font-weight: 900 !important;\r\n\r\n    letter-spacing: -3px !important;\r\n\r\n    color: #ffffff !important;\r\n}\r\n\r\n.roldz-faq-title-line {\r\n    display: block !important;\r\n\r\n    width: auto !important;\r\n    max-width: max-content !important;\r\n\r\n    margin: 0 !important;\r\n    padding: 0 !important;\r\n\r\n    background: transparent !important;\r\n\r\n    background-image: none !important;\r\n    background-color: transparent !important;\r\n\r\n    border: 0 !important;\r\n    box-shadow: none !important;\r\n\r\n    font-family: inherit !important;\r\n\r\n    font-size: inherit !important;\r\n    line-height: inherit !important;\r\n    font-weight: 900 !important;\r\n\r\n    letter-spacing: inherit !important;\r\n\r\n    text-shadow: none !important;\r\n}\r\n\r\n.roldz-faq-title-white {\r\n    color: #ffffff !important;\r\n}\r\n\r\n.roldz-faq-title-orange {\r\n    color: #ff7000 !important;\r\n}\r\n\r\n.roldz-faq-title-blue {\r\n    color: #1979f5 !important;\r\n}\r\n\r\n\r\n\/* ============================================================\r\n   HERO INTRO\r\n   ============================================================ *\/\r\n\r\n.roldz-faq-intro {\r\n    display: block !important;\r\n\r\n    max-width: 680px !important;\r\n\r\n    margin: 0 0 30px 0 !important;\r\n\r\n    padding: 0 !important;\r\n\r\n    background: transparent !important;\r\n\r\n    color: rgba(255,255,255,.90) !important;\r\n\r\n    font-family: inherit !important;\r\n\r\n    font-size: 17px !important;\r\n    line-height: 1.75 !important;\r\n    font-weight: 500 !important;\r\n}\r\n\r\n\r\n\/* ============================================================\r\n   BUTTONS\r\n   ============================================================ *\/\r\n\r\n.roldz-faq-buttons {\r\n    display: flex !important;\r\n\r\n    flex-wrap: wrap !important;\r\n\r\n    gap: 13px !important;\r\n}\r\n\r\n.roldz-btn {\r\n    display: inline-flex !important;\r\n\r\n    align-items: center !important;\r\n    justify-content: center !important;\r\n\r\n    min-height: 54px !important;\r\n\r\n    padding: 0 24px !important;\r\n\r\n    border-radius: 8px !important;\r\n\r\n    font-family: inherit !important;\r\n\r\n    font-size: 14px !important;\r\n    font-weight: 800 !important;\r\n\r\n    text-transform: uppercase !important;\r\n\r\n    letter-spacing: .2px !important;\r\n\r\n    transition: .2s ease !important;\r\n}\r\n\r\n.roldz-btn-orange {\r\n    background: #ff7000 !important;\r\n    background-image: none !important;\r\n\r\n    color: #ffffff !important;\r\n}\r\n\r\n.roldz-btn-orange:hover {\r\n    background: #e96100 !important;\r\n    color: #ffffff !important;\r\n\r\n    transform: translateY(-2px);\r\n}\r\n\r\n.roldz-btn-outline {\r\n    border: 1px solid rgba(255,255,255,.35) !important;\r\n\r\n    background: transparent !important;\r\n    background-image: none !important;\r\n\r\n    color: #ffffff !important;\r\n}\r\n\r\n.roldz-btn-outline:hover {\r\n    background: rgba(255,255,255,.10) !important;\r\n    color: #ffffff !important;\r\n}\r\n\r\n\r\n\/* ============================================================\r\n   HERO ART\r\n   ============================================================ *\/\r\n\r\n.roldz-faq-hero-art {\r\n    position: relative !important;\r\n\r\n    min-height: 390px !important;\r\n\r\n    display: flex !important;\r\n\r\n    align-items: center !important;\r\n    justify-content: center !important;\r\n}\r\n\r\n.roldz-faq-orbit {\r\n    position: relative !important;\r\n\r\n    width: 225px !important;\r\n    height: 225px !important;\r\n\r\n    border: 2px solid #ff7000 !important;\r\n\r\n    border-radius: 50% !important;\r\n\r\n    display: flex !important;\r\n\r\n    align-items: center !important;\r\n    justify-content: center !important;\r\n\r\n    background: rgba(4,28,63,.38) !important;\r\n\r\n    box-shadow:\r\n        0 0 0 22px rgba(255,255,255,.025),\r\n        0 0 0 50px rgba(255,255,255,.018) !important;\r\n}\r\n\r\n.roldz-faq-orbit::before,\r\n.roldz-faq-orbit::after {\r\n    content: \"\" !important;\r\n\r\n    position: absolute !important;\r\n\r\n    border: 1px solid rgba(255,255,255,.08) !important;\r\n\r\n    border-radius: 50% !important;\r\n\r\n    background: transparent !important;\r\n}\r\n\r\n.roldz-faq-orbit::before {\r\n    width: 300px !important;\r\n    height: 300px !important;\r\n}\r\n\r\n.roldz-faq-orbit::after {\r\n    width: 360px !important;\r\n    height: 360px !important;\r\n}\r\n\r\n.roldz-faq-orbit-content {\r\n    position: relative !important;\r\n\r\n    z-index: 5 !important;\r\n\r\n    text-align: center !important;\r\n}\r\n\r\n.roldz-faq-icon {\r\n    display: block !important;\r\n\r\n    margin: 0 0 16px 0 !important;\r\n    padding: 0 !important;\r\n\r\n    background: transparent !important;\r\n\r\n    font-size: 62px !important;\r\n    line-height: 1 !important;\r\n}\r\n\r\n.roldz-faq-orbit-title {\r\n    display: block !important;\r\n\r\n    margin: 0 !important;\r\n    padding: 0 !important;\r\n\r\n    background: transparent !important;\r\n\r\n    color: #ffffff !important;\r\n\r\n    font-size: 15px !important;\r\n    font-weight: 900 !important;\r\n\r\n    line-height: 1.35 !important;\r\n\r\n    text-transform: uppercase !important;\r\n    letter-spacing: .5px !important;\r\n}\r\n\r\n\r\n\/* ============================================================\r\n   HERO STRIP\r\n   ============================================================ *\/\r\n\r\n.roldz-faq-strip {\r\n    position: relative !important;\r\n    z-index: 10 !important;\r\n\r\n    display: grid !important;\r\n\r\n    grid-template-columns: repeat(3, 1fr) !important;\r\n\r\n    background: #ffffff !important;\r\n\r\n    border-bottom: 1px solid #dfe4eb !important;\r\n}\r\n\r\n.roldz-faq-strip-item {\r\n    display: flex !important;\r\n\r\n    align-items: center !important;\r\n\r\n    gap: 15px !important;\r\n\r\n    min-height: 92px !important;\r\n\r\n    padding: 18px 28px !important;\r\n\r\n    background: #ffffff !important;\r\n\r\n    border-right: 1px solid #dfe4eb !important;\r\n}\r\n\r\n.roldz-faq-strip-item:last-child {\r\n    border-right: 0 !important;\r\n}\r\n\r\n.roldz-strip-icon {\r\n    flex: 0 0 48px !important;\r\n\r\n    width: 48px !important;\r\n    height: 48px !important;\r\n\r\n    display: flex !important;\r\n\r\n    align-items: center !important;\r\n    justify-content: center !important;\r\n\r\n    border-radius: 50% !important;\r\n\r\n    font-size: 23px !important;\r\n}\r\n\r\n.roldz-strip-blue {\r\n    background: #e8f2ff !important;\r\n}\r\n\r\n.roldz-strip-orange {\r\n    background: #fff0e5 !important;\r\n}\r\n\r\n.roldz-strip-green {\r\n    background: #e7f8ef !important;\r\n}\r\n\r\n.roldz-strip-title {\r\n    margin: 0 0 5px 0 !important;\r\n\r\n    background: transparent !important;\r\n\r\n    color: #102846 !important;\r\n\r\n    font-size: 15px !important;\r\n    font-weight: 800 !important;\r\n}\r\n\r\n.roldz-strip-text {\r\n    margin: 0 !important;\r\n\r\n    background: transparent !important;\r\n\r\n    color: #68758a !important;\r\n\r\n    font-size: 13px !important;\r\n}\r\n\r\n\r\n\/* ============================================================\r\n   INTRODUCTION\r\n   ============================================================ *\/\r\n\r\n.roldz-faq-intro-section {\r\n    padding: 80px 0 40px !important;\r\n\r\n    background: #f5f7fb !important;\r\n\r\n    text-align: center !important;\r\n}\r\n\r\n.roldz-section-heading {\r\n    margin: 0 0 12px 0 !important;\r\n\r\n    padding: 0 !important;\r\n\r\n    background: transparent !important;\r\n\r\n    color: #102846 !important;\r\n\r\n    font-family: inherit !important;\r\n\r\n    font-size: clamp(34px, 4vw, 48px) !important;\r\n\r\n    line-height: 1.1 !important;\r\n\r\n    font-weight: 900 !important;\r\n\r\n    letter-spacing: -1.2px !important;\r\n}\r\n\r\n.roldz-section-subtitle {\r\n    max-width: 760px !important;\r\n\r\n    margin: 0 auto !important;\r\n    padding: 0 !important;\r\n\r\n    background: transparent !important;\r\n\r\n    color: #68758a !important;\r\n\r\n    font-size: 16px !important;\r\n    line-height: 1.75 !important;\r\n}\r\n\r\n\r\n\/* ============================================================\r\n   CATEGORY NAVIGATION\r\n   ============================================================ *\/\r\n\r\n.roldz-faq-category-nav {\r\n    padding: 20px 0 55px !important;\r\n\r\n    background: #f5f7fb !important;\r\n}\r\n\r\n.roldz-faq-category-grid {\r\n    display: grid !important;\r\n\r\n    grid-template-columns: repeat(5, 1fr) !important;\r\n\r\n    gap: 14px !important;\r\n}\r\n\r\n.roldz-category-button {\r\n    appearance: none !important;\r\n\r\n    width: 100% !important;\r\n\r\n    border: 1px solid #dfe4eb !important;\r\n\r\n    background: #ffffff !important;\r\n\r\n    border-radius: 12px !important;\r\n\r\n    padding: 20px 12px !important;\r\n\r\n    text-align: center !important;\r\n\r\n    cursor: pointer !important;\r\n\r\n    transition: .2s ease !important;\r\n\r\n    font-family: inherit !important;\r\n}\r\n\r\n.roldz-category-button:hover,\r\n.roldz-category-button.active {\r\n    border-color: #1677f2 !important;\r\n\r\n    background: #ffffff !important;\r\n\r\n    transform: translateY(-2px);\r\n\r\n    box-shadow: 0 8px 22px rgba(16,40,70,.08) !important;\r\n}\r\n\r\n.roldz-category-icon {\r\n    display: block !important;\r\n\r\n    margin-bottom: 9px !important;\r\n\r\n    background: transparent !important;\r\n\r\n    font-size: 27px !important;\r\n}\r\n\r\n.roldz-category-label {\r\n    display: block !important;\r\n\r\n    background: transparent !important;\r\n\r\n    color: #102846 !important;\r\n\r\n    font-size: 13px !important;\r\n\r\n    font-weight: 800 !important;\r\n}\r\n\r\n\r\n\/* ============================================================\r\n   FAQ GROUPS\r\n   ============================================================ *\/\r\n\r\n.roldz-faq-groups {\r\n    padding: 0 0 80px !important;\r\n\r\n    background: #f5f7fb !important;\r\n}\r\n\r\n.roldz-faq-group {\r\n    margin-bottom: 48px !important;\r\n\r\n    scroll-margin-top: 30px !important;\r\n}\r\n\r\n.roldz-faq-group-header {\r\n    display: flex !important;\r\n\r\n    align-items: center !important;\r\n\r\n    gap: 15px !important;\r\n\r\n    margin-bottom: 18px !important;\r\n}\r\n\r\n.roldz-faq-group-icon {\r\n    width: 52px !important;\r\n    height: 52px !important;\r\n\r\n    flex: 0 0 52px !important;\r\n\r\n    display: flex !important;\r\n\r\n    align-items: center !important;\r\n    justify-content: center !important;\r\n\r\n    border-radius: 13px !important;\r\n\r\n    color: #ffffff !important;\r\n\r\n    font-size: 25px !important;\r\n}\r\n\r\n.roldz-icon-navy {\r\n    background: #082652 !important;\r\n}\r\n\r\n.roldz-icon-orange {\r\n    background: #ff7000 !important;\r\n}\r\n\r\n.roldz-icon-blue {\r\n    background: #1677f2 !important;\r\n}\r\n\r\n.roldz-icon-green {\r\n    background: #20b86b !important;\r\n}\r\n\r\n.roldz-icon-purple {\r\n    background: #7436e8 !important;\r\n}\r\n\r\n.roldz-faq-group-heading {\r\n    margin: 0 !important;\r\n\r\n    padding: 0 !important;\r\n\r\n    background: transparent !important;\r\n\r\n    color: #102846 !important;\r\n\r\n    font-size: 27px !important;\r\n\r\n    font-weight: 900 !important;\r\n}\r\n\r\n.roldz-faq-list {\r\n    display: grid !important;\r\n\r\n    gap: 10px !important;\r\n}\r\n\r\n.roldz-faq-item {\r\n    background: #ffffff !important;\r\n\r\n    border: 1px solid #dfe4eb !important;\r\n\r\n    border-radius: 10px !important;\r\n\r\n    overflow: hidden !important;\r\n}\r\n\r\n.roldz-faq-question {\r\n    appearance: none !important;\r\n\r\n    width: 100% !important;\r\n\r\n    border: 0 !important;\r\n\r\n    background: #ffffff !important;\r\n\r\n    color: #102846 !important;\r\n\r\n    padding: 22px 25px !important;\r\n\r\n    display: flex !important;\r\n\r\n    align-items: center !important;\r\n\r\n    justify-content: space-between !important;\r\n\r\n    gap: 20px !important;\r\n\r\n    text-align: left !important;\r\n\r\n    cursor: pointer !important;\r\n\r\n    font-family: inherit !important;\r\n\r\n    font-size: 16px !important;\r\n\r\n    font-weight: 800 !important;\r\n}\r\n\r\n.roldz-faq-question:hover {\r\n    color: #1677f2 !important;\r\n\r\n    background: #ffffff !important;\r\n}\r\n\r\n.roldz-faq-plus {\r\n    flex: 0 0 30px !important;\r\n\r\n    width: 30px !important;\r\n    height: 30px !important;\r\n\r\n    border-radius: 50% !important;\r\n\r\n    background: #eef4fc !important;\r\n\r\n    color: #1677f2 !important;\r\n\r\n    display: flex !important;\r\n\r\n    align-items: center !important;\r\n    justify-content: center !important;\r\n\r\n    font-size: 21px !important;\r\n\r\n    line-height: 1 !important;\r\n\r\n    transition: .2s ease !important;\r\n}\r\n\r\n.roldz-faq-item.open .roldz-faq-plus {\r\n    transform: rotate(45deg);\r\n\r\n    background: #1677f2 !important;\r\n\r\n    color: #ffffff !important;\r\n}\r\n\r\n.roldz-faq-answer {\r\n    display: none;\r\n\r\n    padding: 0 25px 23px !important;\r\n\r\n    background: #ffffff !important;\r\n\r\n    color: #68758a !important;\r\n\r\n    font-size: 15px !important;\r\n\r\n    line-height: 1.75 !important;\r\n}\r\n\r\n.roldz-faq-item.open .roldz-faq-answer {\r\n    display: block !important;\r\n}\r\n\r\n.roldz-faq-answer p {\r\n    margin: 0 0 10px 0 !important;\r\n\r\n    background: transparent !important;\r\n\r\n    color: #68758a !important;\r\n}\r\n\r\n.roldz-faq-answer p:last-child {\r\n    margin-bottom: 0 !important;\r\n}\r\n\r\n.roldz-faq-answer strong {\r\n    color: #102846 !important;\r\n}\r\n\r\n.roldz-faq-answer a {\r\n    color: #1677f2 !important;\r\n\r\n    font-weight: 700 !important;\r\n}\r\n\r\n\r\n\/* ============================================================\r\n   SUPPORT\r\n   ============================================================ *\/\r\n\r\n.roldz-support-section {\r\n    padding: 75px 0 !important;\r\n\r\n    background: #ffffff !important;\r\n}\r\n\r\n.roldz-support-heading {\r\n    text-align: center !important;\r\n\r\n    margin-bottom: 35px !important;\r\n}\r\n\r\n.roldz-support-grid {\r\n    display: grid !important;\r\n\r\n    grid-template-columns: repeat(3, 1fr) !important;\r\n\r\n    gap: 20px !important;\r\n}\r\n\r\n.roldz-support-card {\r\n    position: relative !important;\r\n\r\n    overflow: hidden !important;\r\n\r\n    background: #ffffff !important;\r\n\r\n    border: 1px solid #dfe4eb !important;\r\n\r\n    border-radius: 14px !important;\r\n\r\n    padding: 30px !important;\r\n\r\n    box-shadow: 0 7px 24px rgba(16,40,70,.05) !important;\r\n}\r\n\r\n.roldz-support-card::after {\r\n    content: \"\" !important;\r\n\r\n    position: absolute !important;\r\n\r\n    width: 110px !important;\r\n    height: 110px !important;\r\n\r\n    border-radius: 50% !important;\r\n\r\n    right: -40px !important;\r\n    bottom: -45px !important;\r\n\r\n    background: rgba(22,119,242,.06) !important;\r\n}\r\n\r\n.roldz-support-card.orange::after {\r\n    background: rgba(255,112,0,.07) !important;\r\n}\r\n\r\n.roldz-support-card.green::after {\r\n    background: rgba(32,184,107,.07) !important;\r\n}\r\n\r\n.roldz-support-icon {\r\n    width: 54px !important;\r\n    height: 54px !important;\r\n\r\n    border-radius: 13px !important;\r\n\r\n    display: flex !important;\r\n\r\n    align-items: center !important;\r\n    justify-content: center !important;\r\n\r\n    font-size: 26px !important;\r\n\r\n    margin-bottom: 22px !important;\r\n\r\n    background: #e8f2ff !important;\r\n}\r\n\r\n.roldz-support-card.orange .roldz-support-icon {\r\n    background: #fff0e5 !important;\r\n}\r\n\r\n.roldz-support-card.green .roldz-support-icon {\r\n    background: #e7f8ef !important;\r\n}\r\n\r\n.roldz-support-card h3 {\r\n    margin: 0 0 10px 0 !important;\r\n\r\n    background: transparent !important;\r\n\r\n    color: #102846 !important;\r\n\r\n    font-size: 20px !important;\r\n\r\n    font-weight: 900 !important;\r\n}\r\n\r\n.roldz-support-card p {\r\n    position: relative !important;\r\n\r\n    z-index: 2 !important;\r\n\r\n    margin: 0 0 20px 0 !important;\r\n\r\n    background: transparent !important;\r\n\r\n    color: #68758a !important;\r\n\r\n    font-size: 14px !important;\r\n\r\n    line-height: 1.7 !important;\r\n}\r\n\r\n.roldz-support-link {\r\n    position: relative !important;\r\n\r\n    z-index: 2 !important;\r\n\r\n    display: inline-flex !important;\r\n\r\n    background: transparent !important;\r\n\r\n    color: #1677f2 !important;\r\n\r\n    font-size: 14px !important;\r\n\r\n    font-weight: 800 !important;\r\n}\r\n\r\n\r\n\/* ============================================================\r\n   FINAL CTA\r\n   ============================================================ *\/\r\n\r\n.roldz-faq-cta-section {\r\n    padding: 65px 0 85px !important;\r\n\r\n    background: #f5f7fb !important;\r\n}\r\n\r\n.roldz-faq-cta {\r\n    position: relative !important;\r\n\r\n    overflow: hidden !important;\r\n\r\n    background: #ffffff !important;\r\n\r\n    border: 1px solid #dfe4eb !important;\r\n\r\n    border-radius: 16px !important;\r\n\r\n    padding: 60px 30px !important;\r\n\r\n    text-align: center !important;\r\n}\r\n\r\n.roldz-faq-cta::before {\r\n    content: \"\" !important;\r\n\r\n    position: absolute !important;\r\n\r\n    width: 180px !important;\r\n    height: 180px !important;\r\n\r\n    border-radius: 50% !important;\r\n\r\n    left: -85px !important;\r\n    bottom: -95px !important;\r\n\r\n    background: rgba(22,119,242,.07) !important;\r\n}\r\n\r\n.roldz-faq-cta::after {\r\n    content: \"\" !important;\r\n\r\n    position: absolute !important;\r\n\r\n    width: 180px !important;\r\n    height: 180px !important;\r\n\r\n    border-radius: 50% !important;\r\n\r\n    right: -80px !important;\r\n    top: -95px !important;\r\n\r\n    background: rgba(255,112,0,.07) !important;\r\n}\r\n\r\n.roldz-faq-cta-content {\r\n    position: relative !important;\r\n\r\n    z-index: 2 !important;\r\n}\r\n\r\n.roldz-faq-cta h2 {\r\n    margin: 0 0 14px 0 !important;\r\n\r\n    padding: 0 !important;\r\n\r\n    background: transparent !important;\r\n\r\n    color: #102846 !important;\r\n\r\n    font-size: clamp(32px, 4vw, 44px) !important;\r\n\r\n    font-weight: 900 !important;\r\n}\r\n\r\n.roldz-faq-cta p {\r\n    max-width: 700px !important;\r\n\r\n    margin: 0 auto 28px !important;\r\n\r\n    background: transparent !important;\r\n\r\n    color: #68758a !important;\r\n\r\n    font-size: 16px !important;\r\n\r\n    line-height: 1.75 !important;\r\n}\r\n\r\n\r\n\/* ============================================================\r\n   FOOTER NOTE\r\n   ============================================================ *\/\r\n\r\n.roldz-faq-footer-note {\r\n    padding: 0 0 50px !important;\r\n\r\n    background: #f5f7fb !important;\r\n\r\n    text-align: center !important;\r\n}\r\n\r\n.roldz-faq-footer-note p {\r\n    margin: 0 !important;\r\n\r\n    background: transparent !important;\r\n\r\n    color: #68758a !important;\r\n\r\n    font-size: 14px !important;\r\n}\r\n\r\n.roldz-faq-footer-note strong {\r\n    color: #ff7000 !important;\r\n}\r\n\r\n\r\n\/* ============================================================\r\n   TABLET\r\n   ============================================================ *\/\r\n\r\n@media (max-width: 1024px) {\r\n\r\n    .roldz-faq-hero-inner {\r\n        grid-template-columns: 1fr !important;\r\n\r\n        padding-bottom: 55px !important;\r\n    }\r\n\r\n    .roldz-faq-hero-art {\r\n        min-height: 300px !important;\r\n    }\r\n\r\n    .roldz-faq-category-grid {\r\n        grid-template-columns: repeat(3, 1fr) !important;\r\n    }\r\n\r\n    .roldz-support-grid {\r\n        grid-template-columns: 1fr !important;\r\n    }\r\n}\r\n\r\n\r\n\/* ============================================================\r\n   MOBILE\r\n   ============================================================ *\/\r\n\r\n@media (max-width: 767px) {\r\n\r\n    .roldz-faq-container {\r\n        width: calc(100% - 28px) !important;\r\n    }\r\n\r\n    .roldz-faq-hero {\r\n        padding-top: 45px !important;\r\n    }\r\n\r\n    .roldz-faq-title {\r\n        font-size: clamp(45px, 14vw, 64px) !important;\r\n\r\n        letter-spacing: -2px !important;\r\n    }\r\n\r\n    .roldz-faq-intro {\r\n        font-size: 15px !important;\r\n    }\r\n\r\n    .roldz-faq-hero-art {\r\n        min-height: 260px !important;\r\n    }\r\n\r\n    .roldz-faq-orbit {\r\n        width: 180px !important;\r\n        height: 180px !important;\r\n    }\r\n\r\n    .roldz-faq-icon {\r\n        font-size: 48px !important;\r\n    }\r\n\r\n    .roldz-faq-strip {\r\n        grid-template-columns: 1fr !important;\r\n    }\r\n\r\n    .roldz-faq-strip-item {\r\n        border-right: 0 !important;\r\n\r\n        border-bottom: 1px solid #dfe4eb !important;\r\n    }\r\n\r\n    .roldz-faq-strip-item:last-child {\r\n        border-bottom: 0 !important;\r\n    }\r\n\r\n    .roldz-faq-category-grid {\r\n        grid-template-columns: repeat(2, 1fr) !important;\r\n    }\r\n\r\n    .roldz-faq-intro-section {\r\n        padding-top: 55px !important;\r\n    }\r\n\r\n    .roldz-faq-group {\r\n        margin-bottom: 38px !important;\r\n    }\r\n\r\n    .roldz-faq-question {\r\n        padding: 19px 18px !important;\r\n\r\n        font-size: 15px !important;\r\n    }\r\n\r\n    .roldz-faq-answer {\r\n        padding: 0 18px 20px !important;\r\n\r\n        font-size: 14px !important;\r\n    }\r\n\r\n    .roldz-support-section {\r\n        padding: 55px 0 !important;\r\n    }\r\n\r\n    .roldz-faq-cta-section {\r\n        padding: 45px 0 60px !important;\r\n    }\r\n\r\n    .roldz-faq-cta {\r\n        padding: 45px 22px !important;\r\n    }\r\n}\r\n\r\n\r\n\/* ============================================================\r\n   SMALL MOBILE\r\n   ============================================================ *\/\r\n\r\n@media (max-width: 420px) {\r\n\r\n    .roldz-faq-category-grid {\r\n        grid-template-columns: 1fr !important;\r\n    }\r\n\r\n    .roldz-faq-buttons {\r\n        flex-direction: column !important;\r\n    }\r\n\r\n    .roldz-btn {\r\n        width: 100% !important;\r\n    }\r\n}\r\n<\/style>\r\n\r\n\r\n<div class=\"roldz-faq-page\">\r\n\r\n\r\n    <!-- ======================================================\r\n         HERO\r\n         ====================================================== -->\r\n\r\n    <section class=\"roldz-faq-hero\">\r\n\r\n        <div class=\"roldz-faq-container\">\r\n\r\n            <div class=\"roldz-faq-hero-inner\">\r\n\r\n\r\n                <div class=\"roldz-faq-hero-copy\">\r\n\r\n\r\n                    <div class=\"roldz-faq-badge\">\r\n                        <span><\/span>\r\n                        ROLDZ FAQs\r\n                    <\/div>\r\n\r\n\r\n                    <!-- IMPORTANT:\r\n                         Separate DIV lines prevent theme\r\n                         styles from creating colored blocks.\r\n                    -->\r\n\r\n                    <h1 class=\"roldz-faq-title\">\r\n\r\n                        <div class=\"roldz-faq-title-line roldz-faq-title-white\">\r\n                            Find Answers.\r\n                        <\/div>\r\n\r\n                        <div class=\"roldz-faq-title-line roldz-faq-title-orange\">\r\n                            Move Forward.\r\n                        <\/div>\r\n\r\n                        <div class=\"roldz-faq-title-line roldz-faq-title-blue\">\r\n                            With Confidence.\r\n                        <\/div>\r\n\r\n                    <\/h1>\r\n\r\n\r\n                    <p class=\"roldz-faq-intro\">\r\n                        Find answers to common questions about using ROLDZ,\r\n                        buying and selling, posting listings, staying safe,\r\n                        managing your account and getting help when you need it.\r\n                    <\/p>\r\n\r\n\r\n                    <div class=\"roldz-faq-buttons\">\r\n\r\n                        <a\r\n                            class=\"roldz-btn roldz-btn-orange\"\r\n                            href=\"#faq-start\"\r\n                        >\r\n                            \u2726 EXPLORE FAQs \u2192\r\n                        <\/a>\r\n\r\n                        <a\r\n                            class=\"roldz-btn roldz-btn-outline\"\r\n                            href=\"\/fr\/contact-us\/\"\r\n                        >\r\n                            \u2709 CONTACT ROLDZ\r\n                        <\/a>\r\n\r\n                    <\/div>\r\n\r\n\r\n                <\/div>\r\n\r\n\r\n                <div class=\"roldz-faq-hero-art\">\r\n\r\n                    <div class=\"roldz-faq-orbit\">\r\n\r\n                        <div class=\"roldz-faq-orbit-content\">\r\n\r\n                            <div class=\"roldz-faq-icon\">\r\n                                \u2753\r\n                            <\/div>\r\n\r\n                            <div class=\"roldz-faq-orbit-title\">\r\n                                FIND<br>\r\n                                ANSWERS\r\n                            <\/div>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n                <\/div>\r\n\r\n\r\n            <\/div>\r\n\r\n        <\/div>\r\n\r\n\r\n        <!-- ==================================================\r\n             HERO INFORMATION STRIP\r\n             ================================================== -->\r\n\r\n        <div class=\"roldz-faq-strip\">\r\n\r\n\r\n            <div class=\"roldz-faq-strip-item\">\r\n\r\n                <div class=\"roldz-strip-icon roldz-strip-blue\">\r\n                    \ud83d\udd0e\r\n                <\/div>\r\n\r\n                <div>\r\n\r\n                    <p class=\"roldz-strip-title\">\r\n                        Find Information\r\n                    <\/p>\r\n\r\n                    <p class=\"roldz-strip-text\">\r\n                        Get answers to common questions\r\n                    <\/p>\r\n\r\n                <\/div>\r\n\r\n            <\/div>\r\n\r\n\r\n            <div class=\"roldz-faq-strip-item\">\r\n\r\n                <div class=\"roldz-strip-icon roldz-strip-orange\">\r\n                    \ud83d\udca1\r\n                <\/div>\r\n\r\n                <div>\r\n\r\n                    <p class=\"roldz-strip-title\">\r\n                        Learn How ROLDZ Works\r\n                    <\/p>\r\n\r\n                    <p class=\"roldz-strip-text\">\r\n                        Understand the marketplace\r\n                    <\/p>\r\n\r\n                <\/div>\r\n\r\n            <\/div>\r\n\r\n\r\n            <div class=\"roldz-faq-strip-item\">\r\n\r\n                <div class=\"roldz-strip-icon roldz-strip-green\">\r\n                    \ud83e\udd1d\r\n                <\/div>\r\n\r\n                <div>\r\n\r\n                    <p class=\"roldz-strip-title\">\r\n                        Get Help\r\n                    <\/p>\r\n\r\n                    <p class=\"roldz-strip-text\">\r\n                        Know where to go when you need support\r\n                    <\/p>\r\n\r\n                <\/div>\r\n\r\n            <\/div>\r\n\r\n\r\n        <\/div>\r\n\r\n    <\/section>\r\n\r\n\r\n    <!-- ======================================================\r\n         INTRO\r\n         ====================================================== -->\r\n\r\n    <section\r\n        class=\"roldz-faq-intro-section\"\r\n        id=\"faq-start\"\r\n    >\r\n\r\n        <div class=\"roldz-faq-container\">\r\n\r\n            <h2 class=\"roldz-section-heading\">\r\n                How Can We Help?\r\n            <\/h2>\r\n\r\n            <p class=\"roldz-section-subtitle\">\r\n                Browse the questions below to find useful information about\r\n                ROLDZ. We have grouped the most common topics so you can\r\n                quickly find what you are looking for.\r\n            <\/p>\r\n\r\n        <\/div>\r\n\r\n    <\/section>\r\n\r\n\r\n    <!-- ======================================================\r\n         CATEGORY NAVIGATION\r\n         ====================================================== -->\r\n\r\n    <section class=\"roldz-faq-category-nav\">\r\n\r\n        <div class=\"roldz-faq-container\">\r\n\r\n            <div class=\"roldz-faq-category-grid\">\r\n\r\n\r\n                <button\r\n                    class=\"roldz-category-button active\"\r\n                    type=\"button\"\r\n                    data-target=\"getting-started\"\r\n                >\r\n\r\n                    <span class=\"roldz-category-icon\">\r\n                        \ud83d\ude80\r\n                    <\/span>\r\n\r\n                    <span class=\"roldz-category-label\">\r\n                        Getting Started\r\n                    <\/span>\r\n\r\n                <\/button>\r\n\r\n\r\n                <button\r\n                    class=\"roldz-category-button\"\r\n                    type=\"button\"\r\n                    data-target=\"buying\"\r\n                >\r\n\r\n                    <span class=\"roldz-category-icon\">\r\n                        \ud83d\udecd\ufe0f\r\n                    <\/span>\r\n\r\n                    <span class=\"roldz-category-label\">\r\n                        Buying\r\n                    <\/span>\r\n\r\n                <\/button>\r\n\r\n\r\n                <button\r\n                    class=\"roldz-category-button\"\r\n                    type=\"button\"\r\n                    data-target=\"selling\"\r\n                >\r\n\r\n                    <span class=\"roldz-category-icon\">\r\n                        \ud83c\udfea\r\n                    <\/span>\r\n\r\n                    <span class=\"roldz-category-label\">\r\n                        Selling\r\n                    <\/span>\r\n\r\n                <\/button>\r\n\r\n\r\n                <button\r\n                    class=\"roldz-category-button\"\r\n                    type=\"button\"\r\n                    data-target=\"accounts\"\r\n                >\r\n\r\n                    <span class=\"roldz-category-icon\">\r\n                        \ud83d\udc64\r\n                    <\/span>\r\n\r\n                    <span class=\"roldz-category-label\">\r\n                        Accounts &amp; Safety\r\n                    <\/span>\r\n\r\n                <\/button>\r\n\r\n\r\n                <button\r\n                    class=\"roldz-category-button\"\r\n                    type=\"button\"\r\n                    data-target=\"support\"\r\n                >\r\n\r\n                    <span class=\"roldz-category-icon\">\r\n                        \ud83d\udcac\r\n                    <\/span>\r\n\r\n                    <span class=\"roldz-category-label\">\r\n                        Support\r\n                    <\/span>\r\n\r\n                <\/button>\r\n\r\n\r\n            <\/div>\r\n\r\n        <\/div>\r\n\r\n    <\/section>\r\n\r\n\r\n    <!-- ======================================================\r\n         FAQ CONTENT\r\n         ====================================================== -->\r\n\r\n    <section class=\"roldz-faq-groups\">\r\n\r\n        <div class=\"roldz-faq-container\">\r\n\r\n\r\n            <!-- ==================================================\r\n                 GETTING STARTED\r\n                 ================================================== -->\r\n\r\n            <div\r\n                class=\"roldz-faq-group\"\r\n                id=\"getting-started\"\r\n            >\r\n\r\n                <div class=\"roldz-faq-group-header\">\r\n\r\n                    <div class=\"roldz-faq-group-icon roldz-icon-navy\">\r\n                        \ud83d\ude80\r\n                    <\/div>\r\n\r\n                    <h2 class=\"roldz-faq-group-heading\">\r\n                        Getting Started\r\n                    <\/h2>\r\n\r\n                <\/div>\r\n\r\n\r\n                <div class=\"roldz-faq-list\">\r\n\r\n\r\n                    <div class=\"roldz-faq-item open\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                What is ROLDZ?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                ROLDZ is an African marketplace designed to\r\n                                help people discover products, services,\r\n                                property, vehicles, jobs and business\r\n                                opportunities across African markets.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                What can I find on ROLDZ?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                ROLDZ brings different types of marketplace\r\n                                opportunities together, including vehicles,\r\n                                real estate, jobs, electronics, fashion,\r\n                                services and other products and opportunities.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                How do I search for something?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                Use the search area at the top of the website\r\n                                to enter what you are looking for. You can also\r\n                                browse marketplace categories and listings.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                Do I need an account to browse listings?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                You can browse marketplace information without\r\n                                necessarily creating an account. Some features\r\n                                may require you to log in or register.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                <\/div>\r\n\r\n            <\/div>\r\n\r\n\r\n            <!-- ==================================================\r\n                 BUYING\r\n                 ================================================== -->\r\n\r\n            <div\r\n                class=\"roldz-faq-group\"\r\n                id=\"buying\"\r\n            >\r\n\r\n                <div class=\"roldz-faq-group-header\">\r\n\r\n                    <div class=\"roldz-faq-group-icon roldz-icon-orange\">\r\n                        \ud83d\udecd\ufe0f\r\n                    <\/div>\r\n\r\n                    <h2 class=\"roldz-faq-group-heading\">\r\n                        Buying on ROLDZ\r\n                    <\/h2>\r\n\r\n                <\/div>\r\n\r\n\r\n                <div class=\"roldz-faq-list\">\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                How do I contact a seller?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                Use the contact or communication options\r\n                                provided with the relevant listing. Review\r\n                                the listing carefully before contacting the\r\n                                seller.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                How should I check a listing before buying?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                Read the complete listing carefully and check\r\n                                the photos, description, location, price and\r\n                                other available details. Ask questions when\r\n                                something is unclear.\r\n                            <\/p>\r\n\r\n                            <p>\r\n                                For additional guidance, visit our\r\n                                <a href=\"\/fr\/buyer-protection\/\">\r\n                                    Buyer Protection\r\n                                <\/a>\r\n                                and\r\n                                <a href=\"\/fr\/safety-tips\/\">\r\n                                    Safety Tips\r\n                                <\/a>\r\n                                pages.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                What should I do if an offer seems too good to be true?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                Slow down and investigate before proceeding.\r\n                                Compare the offer with similar listings and\r\n                                ask questions about anything that does not make\r\n                                sense.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                Should I share my password or verification code with a seller?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                No. Never share passwords, verification codes,\r\n                                PINs or other sensitive account information\r\n                                with another person.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                <\/div>\r\n\r\n            <\/div>\r\n\r\n\r\n            <!-- ==================================================\r\n                 SELLING\r\n                 ================================================== -->\r\n\r\n            <div\r\n                class=\"roldz-faq-group\"\r\n                id=\"selling\"\r\n            >\r\n\r\n                <div class=\"roldz-faq-group-header\">\r\n\r\n                    <div class=\"roldz-faq-group-icon roldz-icon-blue\">\r\n                        \ud83c\udfea\r\n                    <\/div>\r\n\r\n                    <h2 class=\"roldz-faq-group-heading\">\r\n                        Selling &amp; Posting Listings\r\n                    <\/h2>\r\n\r\n                <\/div>\r\n\r\n\r\n                <div class=\"roldz-faq-list\">\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                How do I post a listing?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                Use the\r\n                                <strong>+ Post a Listing<\/strong>\r\n                                option on the ROLDZ website and follow the\r\n                                available listing instructions.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                What makes a good listing?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                Use a clear and accurate title, provide useful\r\n                                information, describe the item or service\r\n                                honestly, and use clear and relevant photos\r\n                                where appropriate.\r\n                            <\/p>\r\n\r\n                            <p>\r\n                                See our\r\n                                <a href=\"\/fr\/posting-rules\/\">\r\n                                    Posting Rules\r\n                                <\/a>\r\n                                for more guidance.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                Can I include misleading information in my listing?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                No. Listings should contain accurate,\r\n                                useful information that helps buyers understand\r\n                                what is being offered.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                What should I do if someone pressures me as a seller?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                Take a step back and do not allow pressure or\r\n                                urgency to replace careful checking. If the\r\n                                behaviour appears suspicious, consider\r\n                                reporting the concern to ROLDZ.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                <\/div>\r\n\r\n            <\/div>\r\n\r\n\r\n            <!-- ==================================================\r\n                 ACCOUNTS & SAFETY\r\n                 ================================================== -->\r\n\r\n            <div\r\n                class=\"roldz-faq-group\"\r\n                id=\"accounts\"\r\n            >\r\n\r\n                <div class=\"roldz-faq-group-header\">\r\n\r\n                    <div class=\"roldz-faq-group-icon roldz-icon-green\">\r\n                        \ud83d\udee1\ufe0f\r\n                    <\/div>\r\n\r\n                    <h2 class=\"roldz-faq-group-heading\">\r\n                        Accounts &amp; Safety\r\n                    <\/h2>\r\n\r\n                <\/div>\r\n\r\n\r\n                <div class=\"roldz-faq-list\">\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                How can I stay safe on ROLDZ?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                Check listings carefully, protect your account\r\n                                information, be cautious with payments, and\r\n                                avoid making decisions based only on pressure\r\n                                or urgency.\r\n                            <\/p>\r\n\r\n                            <p>\r\n                                Read our\r\n                                <a href=\"\/fr\/safety-tips\/\">\r\n                                    Safety Tips\r\n                                <\/a>\r\n                                for more information.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                What information should I keep private?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                Keep passwords, verification codes, PINs,\r\n                                financial credentials and other sensitive\r\n                                account information private.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                What are some warning signs I should watch for?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                Be cautious about unusual urgency, suspicious\r\n                                payment requests, suspicious links,\r\n                                inconsistent identity information, offers that\r\n                                appear unusually good, pressure or threats.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                What should I do if something feels wrong?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                Stop and take a moment before continuing.\r\n                                Do not allow another person to pressure you\r\n                                into a decision. If you believe there is a\r\n                                marketplace problem, you can\r\n                                <a href=\"\/fr\/report-abuse\/\">\r\n                                    report a concern\r\n                                <\/a>.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                <\/div>\r\n\r\n            <\/div>\r\n\r\n\r\n            <!-- ==================================================\r\n                 SUPPORT\r\n                 ================================================== -->\r\n\r\n            <div\r\n                class=\"roldz-faq-group\"\r\n                id=\"support\"\r\n            >\r\n\r\n                <div class=\"roldz-faq-group-header\">\r\n\r\n                    <div class=\"roldz-faq-group-icon roldz-icon-purple\">\r\n                        \ud83d\udcac\r\n                    <\/div>\r\n\r\n                    <h2 class=\"roldz-faq-group-heading\">\r\n                        Reporting &amp; Support\r\n                    <\/h2>\r\n\r\n                <\/div>\r\n\r\n\r\n                <div class=\"roldz-faq-list\">\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                How do I report a suspicious listing?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                If you encounter a suspicious listing,\r\n                                misleading information, inappropriate\r\n                                behaviour or another marketplace concern,\r\n                                use the ROLDZ reporting process.\r\n                            <\/p>\r\n\r\n                            <p>\r\n                                Visit\r\n                                <a href=\"\/fr\/report-abuse\/\">\r\n                                    Report Abuse\r\n                                <\/a>\r\n                                for guidance.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                What information should I provide when reporting a concern?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                Provide the relevant details that can help\r\n                                ROLDZ understand and review the concern,\r\n                                including information about the listing or\r\n                                behaviour involved.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                Where can I get help with a marketplace concern?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                You can use the ROLDZ contact options available\r\n                                through the\r\n                                <a href=\"\/fr\/contact-us\/\">\r\n                                    Contact Us\r\n                                <\/a>\r\n                                page.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                    <div class=\"roldz-faq-item\">\r\n\r\n                        <button\r\n                            class=\"roldz-faq-question\"\r\n                            type=\"button\"\r\n                        >\r\n\r\n                            <span>\r\n                                Where can I learn more about marketplace safety?\r\n                            <\/span>\r\n\r\n                            <span class=\"roldz-faq-plus\">\r\n                                +\r\n                            <\/span>\r\n\r\n                        <\/button>\r\n\r\n                        <div class=\"roldz-faq-answer\">\r\n\r\n                            <p>\r\n                                Visit the\r\n                                <a href=\"\/fr\/safety-tips\/\">\r\n                                    Safety Tips\r\n                                <\/a>\r\n                                page and\r\n                                <a href=\"\/fr\/buyer-protection\/\">\r\n                                    Buyer Protection\r\n                                <\/a>\r\n                                page for additional guidance.\r\n                            <\/p>\r\n\r\n                        <\/div>\r\n\r\n                    <\/div>\r\n\r\n\r\n                <\/div>\r\n\r\n            <\/div>\r\n\r\n\r\n        <\/div>\r\n\r\n    <\/section>\r\n\r\n\r\n    <!-- ======================================================\r\n         SUPPORT CARDS\r\n         ====================================================== -->\r\n\r\n    <section class=\"roldz-support-section\">\r\n\r\n        <div class=\"roldz-faq-container\">\r\n\r\n\r\n            <div class=\"roldz-support-heading\">\r\n\r\n                <h2 class=\"roldz-section-heading\">\r\n                    Still Need Help?\r\n                <\/h2>\r\n\r\n                <p class=\"roldz-section-subtitle\">\r\n                    If you cannot find the answer you need, use the relevant\r\n                    ROLDZ support page and tell us what you need help with.\r\n                <\/p>\r\n\r\n            <\/div>\r\n\r\n\r\n            <div class=\"roldz-support-grid\">\r\n\r\n\r\n                <div class=\"roldz-support-card\">\r\n\r\n                    <div class=\"roldz-support-icon\">\r\n                        \ud83d\udee1\ufe0f\r\n                    <\/div>\r\n\r\n                    <h3>\r\n                        Safety Tips\r\n                    <\/h3>\r\n\r\n                    <p>\r\n                        Learn simple habits that can help you buy, sell and\r\n                        communicate more safely on the marketplace.\r\n                    <\/p>\r\n\r\n                    <a\r\n                        class=\"roldz-support-link\"\r\n                        href=\"\/fr\/safety-tips\/\"\r\n                    >\r\n                        Read Safety Tips \u2192\r\n                    <\/a>\r\n\r\n                <\/div>\r\n\r\n\r\n                <div class=\"roldz-support-card orange\">\r\n\r\n                    <div class=\"roldz-support-icon\">\r\n                        \ud83d\udea9\r\n                    <\/div>\r\n\r\n                    <h3>\r\n                        Report a Concern\r\n                    <\/h3>\r\n\r\n                    <p>\r\n                        See something suspicious or concerning? Find out how\r\n                        to report a marketplace problem to ROLDZ.\r\n                    <\/p>\r\n\r\n                    <a\r\n                        class=\"roldz-support-link\"\r\n                        href=\"\/fr\/report-abuse\/\"\r\n                    >\r\n                        Report a Concern \u2192\r\n                    <\/a>\r\n\r\n                <\/div>\r\n\r\n\r\n                <div class=\"roldz-support-card green\">\r\n\r\n                    <div class=\"roldz-support-icon\">\r\n                        \ud83d\udcac\r\n                    <\/div>\r\n\r\n                    <h3>\r\n                        Contact ROLDZ\r\n                    <\/h3>\r\n\r\n                    <p>\r\n                        If your question is not answered here, contact the\r\n                        ROLDZ team through the Contact Us page.\r\n                    <\/p>\r\n\r\n                    <a\r\n                        class=\"roldz-support-link\"\r\n                        href=\"\/fr\/contact-us\/\"\r\n                    >\r\n                        Contact ROLDZ \u2192\r\n                    <\/a>\r\n\r\n                <\/div>\r\n\r\n\r\n            <\/div>\r\n\r\n        <\/div>\r\n\r\n    <\/section>\r\n\r\n\r\n    <!-- ======================================================\r\n         FINAL CTA\r\n         ====================================================== -->\r\n\r\n    <section class=\"roldz-faq-cta-section\">\r\n\r\n        <div class=\"roldz-faq-container\">\r\n\r\n            <div class=\"roldz-faq-cta\">\r\n\r\n                <div class=\"roldz-faq-cta-content\">\r\n\r\n                    <h2>\r\n                        Can't Find What You're Looking For?\r\n                    <\/h2>\r\n\r\n                    <p>\r\n                        Tell us what you need help with. The ROLDZ team is\r\n                        here to help you find the right information and\r\n                        continue your marketplace experience with confidence.\r\n                    <\/p>\r\n\r\n                    <a\r\n                        class=\"roldz-btn roldz-btn-orange\"\r\n                        href=\"\/fr\/contact-us\/\"\r\n                    >\r\n                        CONTACT ROLDZ \u2192\r\n                    <\/a>\r\n\r\n                <\/div>\r\n\r\n            <\/div>\r\n\r\n        <\/div>\r\n\r\n    <\/section>\r\n\r\n\r\n    <!-- ======================================================\r\n         FINAL NOTE\r\n         ====================================================== -->\r\n\r\n    <div class=\"roldz-faq-footer-note\">\r\n\r\n        <p>\r\n            Building better marketplace connections across Africa with\r\n            <strong>ROLDZ.<\/strong>\r\n        <\/p>\r\n\r\n    <\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<script>\r\n(function () {\r\n\r\n    \/* ========================================================\r\n       FAQ ACCORDION\r\n       ======================================================== *\/\r\n\r\n    function initialiseRoldzFaq() {\r\n\r\n        var faqItems = document.querySelectorAll(\r\n            '.roldz-faq-page .roldz-faq-item'\r\n        );\r\n\r\n        faqItems.forEach(function (item) {\r\n\r\n            var question = item.querySelector(\r\n                '.roldz-faq-question'\r\n            );\r\n\r\n            if (!question) {\r\n                return;\r\n            }\r\n\r\n            question.addEventListener(\r\n                'click',\r\n                function () {\r\n\r\n                    var isOpen =\r\n                        item.classList.contains('open');\r\n\r\n                    var group =\r\n                        item.closest('.roldz-faq-group');\r\n\r\n                    if (group) {\r\n\r\n                        group\r\n                            .querySelectorAll(\r\n                                '.roldz-faq-item.open'\r\n                            )\r\n                            .forEach(function (openItem) {\r\n\r\n                                if (openItem !== item) {\r\n                                    openItem.classList.remove('open');\r\n                                }\r\n\r\n                            });\r\n\r\n                    }\r\n\r\n                    if (isOpen) {\r\n                        item.classList.remove('open');\r\n                    } else {\r\n                        item.classList.add('open');\r\n                    }\r\n\r\n                }\r\n            );\r\n\r\n        });\r\n\r\n\r\n        \/* ====================================================\r\n           CATEGORY BUTTONS\r\n           ==================================================== *\/\r\n\r\n        var categoryButtons =\r\n            document.querySelectorAll(\r\n                '.roldz-faq-page .roldz-category-button'\r\n            );\r\n\r\n        categoryButtons.forEach(function (button) {\r\n\r\n            button.addEventListener(\r\n                'click',\r\n                function () {\r\n\r\n                    var targetId =\r\n                        button.getAttribute('data-target');\r\n\r\n                    var target =\r\n                        document.getElementById(targetId);\r\n\r\n                    if (!target) {\r\n                        return;\r\n                    }\r\n\r\n                    categoryButtons.forEach(\r\n                        function (otherButton) {\r\n\r\n                            otherButton.classList.remove(\r\n                                'active'\r\n                            );\r\n\r\n                        }\r\n                    );\r\n\r\n                    button.classList.add('active');\r\n\r\n                    target.scrollIntoView({\r\n                        behavior: 'smooth',\r\n                        block: 'start'\r\n                    });\r\n\r\n                }\r\n            );\r\n\r\n        });\r\n\r\n    }\r\n\r\n\r\n    \/* ========================================================\r\n       RUN\r\n       ======================================================== *\/\r\n\r\n    if (document.readyState === 'loading') {\r\n\r\n        document.addEventListener(\r\n            'DOMContentLoaded',\r\n            initialiseRoldzFaq\r\n        );\r\n\r\n    } else {\r\n\r\n        initialiseRoldzFaq();\r\n\r\n    }\r\n\r\n})();\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>ROLDZ FAQs Find Answers. Move Forward. With Confidence. Find answers to common questions about using ROLDZ, buying and selling, posting listings, staying safe, managing your account and getting help when you need it. \u2726 EXPLORE FAQs \u2192 \u2709 CONTACT ROLDZ \u2753 FIND ANSWERS \ud83d\udd0e Find Information Get answers to common questions \ud83d\udca1 Learn How ROLDZ [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-13178","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/roldz.com\/fr\/wp-json\/wp\/v2\/pages\/13178","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/roldz.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/roldz.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/roldz.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/roldz.com\/fr\/wp-json\/wp\/v2\/comments?post=13178"}],"version-history":[{"count":4,"href":"https:\/\/roldz.com\/fr\/wp-json\/wp\/v2\/pages\/13178\/revisions"}],"predecessor-version":[{"id":13183,"href":"https:\/\/roldz.com\/fr\/wp-json\/wp\/v2\/pages\/13178\/revisions\/13183"}],"wp:attachment":[{"href":"https:\/\/roldz.com\/fr\/wp-json\/wp\/v2\/media?parent=13178"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}